We are located on 20A, Hindu College Road, Jaffna Town, Sri Lanka (Opposite to Jaffna Hindu college playground, 100m from KKS road)
Please visit the "venpaa.lk" page or our physical store.
We provide two main ways you can find the product you’re looking for—searching and browsing.
Searching: You can search for products using keywords contained in the product’s title or description.
Browsing: You can also filter products by topic and/or content level to browse the available titles.
Give us a call at +94 21 2 225090 or 076 2912100, or send us an email at firstname.lastname@example.org
Yes, we would be happy to order in any book you are looking for. Add it to your wishlist and we will contact you once it is available.
If we do not have the book, have one of our staff members in-store or our team process a reserve request for you. Once the book arrives, we’ll call you and send an e-mail and hold the book at the store with your name on it for a week.
To ensure your shopping cart keeps your products even if you decide not to check out during the same visit, we require that you login before you add your item to your cart.
Please contact the Bookstore at +94 21 2 225090 or 076 2912100 or our team (email@example.com) and we can make the necessary changes for you.
We do on occasion run sales during special seasons when you can save up to 20% on selected books, classics, novels and bestsellers.
Online orders are ready for pick up 2-3 business days after your order is placed and will be held for 30 days. We will attempt to contact you at the phone number and email address you provided us if your order has not been picked up by this time. After this time, any unclaimed purchases will either be recycled or reabsorbed into inventory without a refund.
If you need to make a purchase and can’t make it to the store please give us a call. We can guide you through the payment process and arrange for you to pick up your purchase or mail it out to you.
We can match the price in many cases, read about our book price matching policy here*.
Absolutely! We do ship to international destinations, but transit times are longer, as much as three to four weeks, subject to various country import restrictions. The customer may be subject to import duties and taxes.
Unfortunately, this website cannot generate international shipping quotes. If you'd like to have your books shipped outside of Sri lanka, please email us with your address, a contact phone number, and a list of the books you need. We will provide a shipping quote for you. At that point, we will need to confirm credit card details. If you can't call us on our contact number during business hours, let us know through email firstname.lastname@example.org and we can make alternate arrangements.
Shipping charges within Sri Lanka are calculated based on the order weight.
Due to the many shipping options available and the vast number of countries we service, large orders may result in multiple packages that may not be calculated properly with our matrix. In those rare instances, a member of our sales team may reach out to you to get approval on a higher shipping fee before your order is shipped.
Please call at +94 21 2 225090 or 076 2912100 or e-mail email@example.com with questions about your order.
We ship the same business day as receiving a completed order, depending on product availability. If we are missing information, we may need to follow up with you directly which could cause delays. Please see Sri Lanka Post delivery standards for your expected delivery time (www.slpost.gov.lk).
Express private postal service reaches within 2 working days. All other regular orders take approx. 3 – 4 business days for delivery, depending on location.
We accept cash, direct bank deposit and cash on delivery. For additional payment options, please contact us at +94 21 2 225090 or 076 2912100 to place a phone order or send us an email at firstname.lastname@example.org.
Once you have submitted your payment information, you will receive a confirmation page indicating that your order was successful. You will also receive a confirmation email outlining your purchase.
You can cancel you order in two hours after place order, Go to Order status under you profile